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Contacts

View, manage, and enrich your contacts

The Contacts feature allows you to view, manage, and enrich the people your assistant interacts with.

Unlike traditional address books, Skej Contacts are designed to help your assistant understand the people you work with and make better scheduling and communication decisions over time.

To access Contacts, navigate to: app.skej.com/contacts


How to use Contacts

Each contact contains basic information such as:

  • Name

  • Email address

  • Phone number

  • Company

  • Title

In addition, Contacts include relationship information, scheduling preferences, notes, and other context that helps your assistant work more effectively.

As your assistant interacts with people, it can automatically learn and update information about your contacts.


Contact Priority Levels

One powerful feature in Contacts is the ability to assign priority levels. Priority levels help your assistant make better scheduling decisions when conflicts arise.

VIP

High-priority contacts who should receive special treatment. Examples:

  • Executives

  • Important customers

  • Investors

  • Key partners

  • Family members

Standard

Normal scheduling behavior. Most contacts should use this priority level and is the default status.

Flexible

Contacts whose meetings can be moved or adjusted more easily. Examples:

  • Internal meetings

  • Informal check-ins

  • Low-priority scheduling requests


Using Priority Levels

Priority levels become especially useful when combined with scheduling instructions.

For example, you might tell your assistant:

  • "Never reschedule meetings with VIP contacts."

  • "Flexible contacts can be moved when necessary."

  • "Always prioritize customer meetings over internal meetings."

  • "Protect time reserved for investors and executives."

Your assistant will use contact priorities when evaluating conflicts, rescheduling requests, and availability decisions.


Relationships

You can define how each contact relates to you. Examples include:

  • Boss

  • Teammate

  • Direct report

  • Customer

  • Vendor

Relationship information provides additional context that helps your assistant make better decisions and understand the importance of interactions.

For example, a meeting with a manager, spouse, or investor may be handled differently than a routine internal meeting.


Notes & Instructions

Each contact supports free-form instructions and notes.

This allows you to provide information that would be difficult to capture using structured fields alone. Examples:

  • "Whenever we meet in person, schedule us at the Coffee Bean in Boston."

  • "Prefers afternoon meetings."

These instructions become part of your assistant's understanding of the relationship and can be used during scheduling, communication, and task execution.


Assistant-Learned Information

Your assistant can automatically learn information about contacts over time. Examples may include:

  • Communication preferences

  • Scheduling patterns

As your assistant gains experience interacting with a contact, it can use that context to improve future scheduling and coordination.

You can review, edit, or remove information at any time.


Editing Contacts

Contacts can be updated manually at any time. You can:

  • Edit contact information

  • Change priority levels

  • Update relationship types

  • Add notes and instructions

  • Correct learned information

The more context you provide, the more effectively your assistant can represent your preferences and relationships.


Best Practices

To get the most value from Contacts:

  • Assign priority levels to your most important relationships.

  • Define relationship types whenever possible.

  • Add notes for contacts with unique scheduling requirements.

  • Review learned information periodically.

  • Add context that a human assistant would typically know.

Think of Contacts as your assistant's relationship memory. The more context it has about the people you work with, the better it can schedule, communicate, and make decisions on your behalf.

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