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Supervision & Autonomy Settings

Control how independently your assistant can operate

Supervision and Autonomy Settings allow you to control how independently your Skej assistant can operate.

Unlike previous versions of Skej, the new platform gives you granular control over both:

  • What actions your assistant can take without approval

  • How visible you remain in conversations your assistant manages

This allows you to choose the level of involvement that matches your workflow, from fully hands-on to fully autonomous.


Understanding the Difference

There are two separate concepts:

Autonomy

Autonomy determines whether your assistant needs approval before taking actions. Examples:

  • Sending emails

  • Sending messages

  • Scheduling meetings

  • Updating calendars

  • Modifying contacts

  • Taking actions through connected integrations

Supervision

Supervision determines how visible you remain on conversations and communications handled by your assistant. Examples:

  • Whether you are copied on emails

  • Whether you remain on scheduling threads

  • Whether participants can see your involvement

These settings work together but control different aspects of assistant behavior.


Autonomy Settings

Navigate to the Autonomy section to control how independently your assistant can act. You can configure autonomy globally or separately for specific action types.

Autonomy Levels

Manual

The assistant will not take action until you explicitly approve it.

Examples:

  • Review an email before it is sent

  • Approve a calendar event before it is created

  • Approve a CRM update before it is submitted

Manual mode provides the highest level of oversight.

Confirmation Window

The assistant prepares the action and notifies you before proceeding.

You are given a configurable period of time to:

  • Approve

  • Modify

  • Cancel

If no action is taken during the confirmation window, the assistant proceeds automatically. This mode provides a balance between speed and oversight.

Autonomous

The assistant acts immediately without requiring approval.

Autonomous mode is best for trusted workflows that do not require review.


Action-Specific Autonomy

You can configure autonomy separately for different categories of actions.

Email Sent From Your Assistant

Messages sent from your assistant's own email address.

Email Sent Impersonating You

Messages sent from your connected email account as if they came directly from you. Many users choose stricter approval requirements for this category.

Messages Sent From Your Assistant

Messages sent through connected communication channels such as:

  • Slack

  • Microsoft Teams

  • SMS

  • WhatsApp

  • iMessage

Calendar Actions

Calendar-related actions including:

  • Scheduling meetings

  • Rescheduling meetings

  • Moving events

  • Canceling events

File Actions

Actions involving connected file systems and storage platforms. Examples:

  • Creating files

  • Editing files

  • Deleting files

Contact Actions

Actions involving contacts and contact records. Examples:

  • Creating contacts

  • Updating contacts

  • Merging duplicate contacts

Third-Party Skills

Actions performed through connected integrations and external applications. Examples:

  • CRM updates

  • Project management tools

  • Internal systems

  • Connected business applications


Common Autonomy Configurations

Conservative

  • Emails impersonating you → Manual

  • Calendar actions → Manual

  • Third-party skills → Manual

  • Assistant messaging → Confirmation Window

Balanced

  • Emails impersonating you → Confirmation Window

  • Calendar actions → Autonomous

  • Assistant messaging → Autonomous

  • Third-party skills → Confirmation Window

Fully Autonomous

  • Most actions → Autonomous

  • Emails impersonating you → Confirmation Window or Autonomous


Supervision Settings

Supervision controls how visible you remain on communications handled by your assistant.

Supervised

You are always included on emails and messages your assistant sends. This provides maximum visibility into assistant activity.

Recommended when:

  • You are onboarding

  • You want complete oversight

  • You regularly participate in scheduling conversations

Semi-Supervised

Your assistant keeps you on conversations where you are already participating.

It does not automatically add you to new conversations unless needed.

This mode balances visibility with inbox management.

Unsupervised

Your assistant operates independently.

You receive a copy of the first communication, after which the assistant continues managing the conversation without keeping you on the thread.

This minimizes inbox noise while still providing awareness that a conversation has begun.

Visibility Settings

Visibility determines whether other participants can see that you are included on a conversation.

CC

You are visibly included on communications. Recipients can see that you are copied on the conversation.

BCC

You are silently copied on communications. Recipients cannot see that you are included.


Recommended Setup

Most users find success with the following configuration:

New Users

  • Autonomy: Manual or Confirmation Window

  • Supervision: Supervised

  • Visibility: CC

Regular Users

  • Autonomy: Confirmation Window

  • Supervision: Semi-Supervised

  • Visibility: BCC

Power Users

  • Autonomy: Autonomous

  • Supervision: Unsupervised

  • Visibility: BCC

As your confidence in your assistant grows, you can gradually increase autonomy and reduce supervision to allow Skej to handle more work independently.

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