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Skej Billing Overview

How does monthly or annual billing work for my team?

Updated over 3 weeks ago

Skej uses a simple, flexible billing system that makes it easy to manage your subscription and team members. Here's how it works:

Product Tiers & Pricing

Skej offers three main product tiers, plus an optional Passive Seat for teams. More details can be found on our Pricing Page.

Plan

Monthly Price (per user)

Annual Price (per user)

Features

Free

$0

$0

Limited features

Pro

$14

$11/month (billed $132/year)

Unlimited features

Premium

$28

$22/month (billed $264/year)

Unlimited features + customization

Passive Seat

$7

$5/month (billed $60/year)

Limited functionality for team members

Passive Seats are ideal for team members who don’t need full functionality — see below for more details.


How Billing Works

Seat-Based Billing

  • Billing is handled per team and is seat-based — you pay for the number of users (seats) on your team.

  • Team admins manage seat count by inviting or removing team members.

  • Billing for a seat starts as soon as a team member is invited — even if they haven’t yet accepted the invite.


Adding or Removing Team Members

When adding a member:

  • A new seat is billed as soon as the invite is sent.

  • If added mid-cycle, the charge is prorated for the remainder of the billing period.

When removing a member:

  • You retain access to that seat (license) for the rest of the current billing cycle — no refunds are issued.

  • You can assign that seat to another user at no additional cost during the cycle.


Changing Plans or Cancelling

Downgrades or Cancellations:

  • Changes take effect at the end of your current billing cycle.

  • You’ll retain access to your current plan until the period ends — no refunds for downgrades or cancellations.

  • Your Stripe billing will show the subscription as “set to cancel” if you cancel.


Mid-Cycle Seat Changes

  • If you add seats mid-cycle, they are charged immediately and prorated for the remainder of the current billing period.

  • The billing cycle date for your team does not change.


Passive Seats

Passive seats provide limited functionality at a lower price — ideal for team members who don’t need full scheduling capabilities.

Price

Functionality

$7/month or $5/month billed annually

• Daily agendas + event reminders

• Ability to autobook meetings as the recipient of a meeting invite.

Cannot initiate meetings.

Good for managers, occasional users, or stakeholders who don’t need full AI scheduling features


Refunds

  • Skej does not issue automatic refunds for cancellations, downgrades, or seat removals.

  • All seats are billed for the full billing cycle.


FAQs

Can I move a seat to another user?
Yes! If you remove a user, that seat is still paid for the current cycle and can be reassigned to another team member at no extra charge.

What happens if I downgrade my plan?
Downgrades take effect at the end of your current billing period. You will continue to have access to your current tier until then.

Can I add Passive Seats to a paid team?
Yes — you can mix full and Passive Seats as needed. Admins manage this from your team settings.

Do you prorate mid-cycle additions?
Yes — when you add a new seat mid-cycle, it will be charged immediately on a prorated basis.

Can Free users join my paid team?
No — users on a paid team must have either a full or passive seat.

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