Skej subscriptions are billed per user. When you invite teammates to your account, they’re automatically added to your current plan and receive access to your plan’s features right away.
To keep billing fair and predictable, Skej uses prorated charges when users are added mid-cycle.
What Happens When You Add a Team Member
When you invite a new teammate:
They immediately gain access to your plan’s premium features
You’re charged a prorated amount for the remainder of your current billing period (monthly or annual)
The prorated charge reflects only the unused portion of your current billing cycle.
How Billing Works Going Forward
Starting with your next billing cycle:
The new team member is billed at the full per-user subscription rate
The charge is included in your regular subscription invoice
All team members on your account renew together on the same billing date.
What Happens When You Remove a Team Member
If you remove a teammate from your account:
They’ll keep access through the end of the current billing period
You won’t be charged for that user in future billing cycles
Prorated refunds are not issued for unused time after a user is removed.
Example of a Prorated Charge
If you’re on a monthly plan and add a team member halfway through the month:
You’ll be charged roughly 50% of the monthly rate for that user immediately
On your next renewal, you’ll be billed the full monthly rate for that user
This ensures you only pay for the time each user is active on your account.
Need Help With Your Subscription?
You can manage team members, view invoices, and update your billing details anytime from your account settings.
If you have questions about billing or need help with your plan, reach out to our support team and we’ll be happy to help.