You can create your own assistant with a unique identity, personality, and communication style. Custom assistants allow you to tailor how OpenAssistant represents you, your team, or your organization. When creating a custom assistant, you can customize:

Every assistant needs an email address that can send and receive messages. There are two ways to do that with a custom assistant.

You can use a OpenAssistant-managed email address. When creating the assistant, Skej automatically provisions a new @openassistant.us email address. You simply choose:

No additional email setup is required. This is the fastest way to get started.

You can also connect a custom assistant to an email inbox within your organization's domain.

Examples:

This allows your assistant to communicate using your organization's branding and email domain.

The email account must:

If you are migrating from a previous version of Skej, the mailbox cannot already be connected to another active assistant.

The setup process for a custom assistant inbox is straightforward:

Once connected, the assistant will send and receive messages through that inbox.

Custom assistants support significantly more personality customization than previous versions of Skej. You can define:

How the assistant communicates with customers, prospects, vendors, and other external contacts.

How the assistant communicates with you and your team.

Describe how the assistant should behave.

Provide background information that helps shape the assistant's behavior.

The more context you provide, the more consistently the assistant will represent your desired style.

Each assistant can have a custom avatar. You can:

Avatars help visually distinguish assistants throughout the platform.

Each assistant can have its own email signature. Examples include:

Signatures are automatically applied to messages sent by that assistant.