At Skej, we build AI that users and enterprises can trust. Protecting customer data, maintaining strong security controls, and operating transparently are fundamental to how our platform is designed. This policy explains how Skej works, what data it accesses, how that data is used, and how it is protected.
1. What Skej does
Skej is an AI scheduling assistant that coordinates meetings across email, text, WhatsApp, Slack, Microsoft Teams, and your calendar.
Depending on the permissions you grant, Skej can:
- Coordinate meetings and scheduling
- Read calendar availability
- Create, update, or cancel calendar events
- Draft and send emails or messages on your behalf
- Summarize scheduling conversations and threads
- Send follow-ups, reminders, and daily agendas
- Complete other tasks you explicitly request
Skej only performs actions that you authorize or explicitly instruct it to perform.
2. Data access & use
a. Calendar & contacts
Skej connects to supported calendar and contact providers (including Google Workspace and Microsoft 365) using secure OAuth authentication.
We access only the information required to:
- View calendar availability
- Create, update, or cancel meetings
- Send calendar invitations
- Store contact-level scheduling preferences
- Complete scheduling-related tasks you request
Calendar and contact data is accessed only when necessary to provide the requested functionality.
b. Messages & communications
Skej processes only the conversations in which it is explicitly included — such as email threads you cc or bcc it on, SMS, WhatsApp, Slack, or Microsoft Teams conversations. Skej does not read your inbox.
This information may be used to:
- Interpret requests
- Coordinate scheduling
- Respond within the conversation
- Update your preferences
- Complete additional tasks you explicitly request
c. Third-party integrations
If you connect Skej to third-party applications or services — such as Zoom, Slack, or your phone number — Skej may access the data necessary to complete the tasks you request, like generating meeting links or responding to a scheduling request in a channel.
Skej only accesses services you have explicitly connected, and only within the permissions you have granted. You can review and disconnect them at any time from your Connections settings.
d. User memory & preferences
Skej may retain your preferences, saved instructions, contacts, and scheduling settings to provide a more personalized experience.
This information is used only to improve the functionality you have requested, and may be updated or removed by you at any time.
e. Data storage & retention
Customer data is stored using secure, encrypted cloud infrastructure operated by Skej and its approved service providers.
We implement industry-standard protections including:
- Encryption in transit
- Encryption at rest
- Secure authentication and access controls
Customer data is retained only as long as necessary to provide requested functionality, support active workflows, comply with legal obligations, or maintain platform security. Where applicable, customer data is automatically deleted in accordance with our retention policies.
3. AI models & providers
Skej uses large language models from trusted providers, including OpenAI and Anthropic, to understand natural language and perform requested tasks.
Customer data is never used to train foundation AI models.
Our agreements with AI providers prohibit the use of Skej customer data for model training. Customer data is processed solely to deliver the functionality requested by the user.
4. Security & compliance
Security is built into every layer of the Skej platform.
Our security program includes:
- SOC 2 Type II compliance
- Encryption of customer data in transit and at rest
- Least-privilege access controls
- Continuous security monitoring
- Incident response procedures
- Regular security reviews and risk assessments
- Security reviews of approved sub-processors
Access to customer data is restricted to authorized personnel and permitted only when necessary for customer support, troubleshooting, security, or legal compliance.
Skej supports customer privacy requirements, including GDPR and CCPA rights related to data access, correction, export, and deletion where applicable.
5. Customer control & transparency
You remain in control of your data and Skej's access.
- Skej only accesses systems and data that you explicitly authorize.
- You may revoke permissions or disconnect integrations at any time.
- Skej performs actions only when explicitly requested by you, or through workflows and automations you have configured.
- Data access and deletion requests are handled in accordance with applicable privacy laws.
- We are committed to transparency regarding how customer data is accessed, processed, and protected.
We design Skej to follow the principle of least privilege — accessing only the information necessary to perform the tasks you have requested, while maintaining strong security and privacy protections throughout the platform.
For full details on data rights and privacy practices, please review our Privacy Policy.